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Numerazioni Premium a Valore Aggiunto

Services for CompaniesSpanish Numbers Services for Consumers

Spanish Non-geographical numbers - NNG with Special pricing offer value-added services by collecting a fee calls from all phones calling from Spain.

The operation is very similar to Italian VAS - Value Added Services: the caller will be charged a premium rate and a portion (reverse share) will be paid to the service center, the company or the professional customer.

Spanish Premium numbers have different prefixes, depending on the type of service provided:

  • 807: Business Services and Marketing (help desk, information service, services or products selling)
  • 806: Leisure and Entertainment Services (fortune-telling, horoscopes, games, telephone competitions, etc.)
  • 803: Entertainment Services for Adults

How does it work

The caller dials the number 80X from his Spanish phone (both fixed and mobile), the call arrives at the SmartNode of Intermatica network that, according to the default settings of the Customer:

  • informs the customer about the type and cost of service through a free message
  • provide any automatic interactive IVR services
  • directs the call to other landline or mobile according to the routing plan
  • interrupts the call once reached the maximum time required by Spanish legislation Connection (30 minutes)

Through the web interface you can view incoming calls and access their traffic statistics, in real time. In addition, you can also manage:

  • Terminations and routes;
  • Call Center - Virtual Switchboard;
  • IVR services, telephone surveys.

The services must be provided in full respect of the Spanish legislation provided by the Ministerio de la Presidencia - Referencia: BOE-A-2002-3602, via the following link http://www.boe.es/buscar/doc.php?id = BOEA-2002-360

 

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